Refund Policy

Our policy

At Energita, we stand behind what we make. Every product leaves our hands with the same care it was crafted with — and if something doesn't meet your expectations, we'll make it right. No runaround.

Got an issue with your order?

Write to us. Our team will review your case and find the best solution: refund, replacement, or whatever makes most sense for you.

You don't need to over-explain. If there's a problem, we're here to fix it.

​

What does our warranty cover?

​

• Product damaged or in poor condition upon arrival

• Incomplete or incorrect order

• Quality that doesn't match the description

How to reach us?

Contact us through our contact page with your order number and a brief description of the issue. We'll get back to you promptly.