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Frequently Asked Questions (FAQ)

We're here to answer your burning questions about our premium fatwood! We believe that a warm and cozy fire brings people together, and we want to make your fire-starting experience as delightful as possible. So, sit back, relax, and let us address some of the common inquiries we receive. If you don't find the answer you're looking for, please don't hesitate to reach out to our friendly customer support team. We're always here to help!

  FAQ  

Frequently asked questions

Happy fire-starting!

From the origins of our fatwood to its safety for pets and its compatibility with fireplaces, we're here to provide you with accurate and reliable information. We understand that making informed decisions is important to you, which is why we're committed to transparency and customer satisfaction.

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CONTACT USA

Energita CO, LLC

7345 W Sand Lake RD
St 210 Office1030
Orlando, Fl 32819

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CONTACT MX

Energita MX SA de CV
C. Hacienda de los Morales 10101-101, Altozano
Chihuahua, Chih. Mexico
CP 31216

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